BigHand

Overview

BigHand develops software for digital dictation, speech recognition, workflow automation, and business intelligence tools, primarily serving healthcare and legal sectors. The company operates in business and domestic software development with annual turnover of £29.1 million and focuses on solutions that streamline document creation and clinician productivity in healthcare, as well as task delegation and pricing tools in legal.¹⁵⁷

History

Incorporated on 21 November 1995 as Talking Systems Limited, the company changed names multiple times, including to Voicewrite Limited in 1996, BigHand Limited in 2000, and briefly BigHand Software UK Limited in 2018 before reverting. Its website states founded in 2010, but official records confirm incorporation in 1995 with operations in software development since then. Largest shareholder bighand uk bidco ltd holds 100% stake, indicating private ownership structure.¹²⁵

Product Lines

Manufacturing

As a software company, BigHand develops products in-house at its London headquarters with no physical manufacturing. Operations focus on business and domestic software development (SIC 62012).¹²

Notable Products

• Digital Dictation - Software for capturing and managing voice dictations in healthcare.
• Speech Recognition - Automated transcription tools for clinical documentation.
• Workflow Solutions - Systems for correspondence creation and task delegation in legal.
• Business Intelligence - Analytics and insights platform for legal operations.
• Pricing Tools - Tools for value assessment and profit optimization in legal firms.

Reputation

BigHand maintains a 96% average customer satisfaction score among users, particularly in healthcare for reducing admin burdens. Professionals value its customizable solutions for productivity in clinical and legal settings, though specific criticisms are not detailed in available data.⁵