Dust

Active

Country: France (FR)
Founded: 2023
Developer: Dust (French AI company)
Pricing: Freemium with Pro and Enterprise plans
Open source: No
Platforms: Web, Slack, Notion, GitHub, Google Drive, Zendesk, Chrome extension

Indexes

AI Agents & Automation

Overview

Dust is a platform for creating customizable and secure AI agents powered by leading large language models. It enables teams to build agents that understand company context and integrate with existing data sources and workflows without requiring coding. The platform positions itself as an operating system for AI agents, allowing organizations to deploy, orchestrate, and govern fleets of specialized agents that work alongside teams while maintaining security and governance controls.

Key Features

No-code agent builder - Create AI agents without coding using a visual interface and pre-built components
Company knowledge integration - Connect agents to internal documentation, data sources, and knowledge bases for contextual responses
Multi-model support - Model-agnostic platform supporting leading LLMs with flexibility to switch between providers
Workflow automation - Automate complex multi-step processes, data orchestration, and business workflows
50+ integrations - Connect to Slack, Notion, GitHub, Salesforce, Google Drive, Zendesk, and other enterprise tools
Governance dashboard - Monitor usage, control permissions, and manage governance from a centralized admin interface
API and custom tools - Extend functionality through REST API, Zapier integration, and MCP servers for advanced use cases
Deployment flexibility - Deploy agents directly in Slack, GitHub, Google Sheets, or through Chrome extension

Pricing

Plan	Price	Includes
Free Trial	Free	14-day trial access to core features
Pro	Custom pricing	For small teams and startups, includes core agent building and integrations
Enterprise	Custom pricing	For 100+ members, multiple workspaces, SSO, advanced governance, and dedicated support

Platforms & Requirements

Dust is a web-based platform accessible through modern browsers. It integrates with desktop and mobile applications through Slack, GitHub, and Chrome extensions. The platform works across Windows, macOS, and Linux systems through web access, with native integrations available for popular productivity and communication tools.

Integrations & Ecosystem

Slack
Notion
GitHub
Google Drive
Zendesk
Salesforce
SharePoint
Zapier
MCP servers
REST API

Alternatives

App	Difference
OpenAI ChatGPT	General-purpose chatbot without company data integration or workflow automation capabilities
Microsoft Copilot	Primarily focused on Microsoft ecosystem integration rather than multi-source knowledge bases
Anthropic Claude	Standalone AI assistant without built-in enterprise integration or agent orchestration features
Intercom	Customer service focused with limited AI agent customization compared to Dust's flexible agent builder

Reputation

Dust is perceived as a practical enterprise AI platform that successfully bridges the gap between AI capabilities and business workflows. Strengths include its no-code approach, extensive integration ecosystem, and focus on company-specific context rather than generic AI assistance. The platform is recognized for enabling rapid deployment of AI agents without technical expertise. Some considerations include the need for API key management and the requirement that Zendesk users maintain matching email addresses for certain integrations, suggesting potential friction in multi-tool environments.

Sources (9)