eBags
ActiveOverview
eBags operates as an online retailer of handbags, luggage, backpacks, laptop bags, and travel accessories, including packing cubes, through www.ebags.com. It offers products from over 500 brands alongside its private label 'The eBags Brand' and maintains sites like Handbags.com and corporate sales divisions. Founded in 1998 near Denver, it was acquired by Samsonite in 2017 and claims to be the largest online bag retailer by selection and sales volume.123
History
eBags was founded in 1998 by Jon Nordmark, Peter Cobb, Frank Steed, Andy Youngs, and Eliot Cobb, former Samsonite employees, with the website launching in 1999 selling brands like Samsonite and JanSport. It expanded internationally with sites in the UK (2004), Germany, and Japan (2006), operated Tumi.com from 2002, and sold 6PM.com (formerly Shoedini.com) to Zappos in 2007. By 2016, it had sold over 25 million bags; Samsonite acquired it in 2017, closing the Colorado headquarters in 2020 and relocating to Massachusetts.1
Product Lines
| Product Line | Positioning | Price Range |
|---|---|---|
| Luggage | Carry-ons and checked bags | $50 - $800 |
| Backpacks | Everyday and travel packs | $30 - $300 |
| Handbags | Designer and casual styles | $40 - $500 |
| Laptop Bags | Computer sleeves and cases | $20 - $200 |
| Travel Accessories | Packing organizers and cubes | $10 - $100 |
| The eBags Brand | Private label basics | $20 - $150 |
Manufacturing
eBags does not manufacture products in-house; it retails items from over 500 brands including Samsonite, Tumi, and The North Face, alongside private label products under The eBags Brand. Manufacturing details for third-party and private label items are not specified in available sources.123
Notable Products
- Packing Cubes (The eBags Brand) - Organizers for luggage compartments, part of travel accessories lineup.
- Samsonite Luggage - Carry-on and hardside suitcases from a core partner brand.
- TUMI Backpacks - Premium travel and laptop backpacks via operated site historically.
- JanSport Backpacks - Durable student and casual daypacks from launch brands.
- Michael Kors Handbags - Designer totes and crossbodies in premium selection.
Reputation
eBags is recognized for its extensive selection of over 55,000 bags from 500+ brands and customer service features like free returns and live support. It holds over 2.5 million user reviews, emphasizing reliable online shopping. Post-acquisition by Samsonite, operations shifted, with some sites like UK closing earlier; culture ranks moderately against competitors.1234