FreshBooks
ActiveOverview
FreshBooks is cloud-based accounting software designed for small businesses and freelancers. It handles invoicing, expense tracking, time tracking, report generation, and team management. Key differentiators include invoice profiles for recurring billing, API access for integrations, and support for multiple payment gateways.
Key Features
- Invoicing - Create, send, and automate invoices including recurring invoice profiles with customizable frequencies and late fees.
- Expense Tracking - Manage receipts and expenses with categorization and reporting capabilities.
- Time Tracking - Track time against projects and clients for billing purposes.
- Reports - Generate profit and loss, sales tax, aging, and invoice details reports with export to PDF or CSV.
- Team Management - Add team member profiles with roles for task organization and collaboration.
- Account Profile Management - Customize profile photo, login credentials, two-factor authentication, and preferences like time zone.
- Payments - Accept credit cards via supported gateways with bill gateway configuration.
Pricing
| Plan | Price | Includes |
|---|---|---|
| Lite | $19/month | Basic invoicing, expense tracking for small teams. |
| Plus | $33/month | Advanced invoicing, time tracking, project management. |
| Premium | $60/month | Unlimited invoices, advanced reporting, team features. |
| Select | Custom | Enterprise features, dedicated support. |
Platforms & Requirements
FreshBooks runs primarily as a web application accessible via modern browsers. Native mobile apps are available for iOS and Android, supporting invoicing and expense capture on the go. No desktop native apps for macOS or Windows; all core functions require internet access.
Integrations & Ecosystem
- Payment gateways (credit cards)
- Rutter for accounting data sync
- FreshBooks API with read/write scopes
- Google/Apple login
- Export reports to PDF/CSV
Alternatives
| App | Difference |
|---|---|
| QuickBooks Online | More robust for larger businesses with deeper inventory and payroll features. |
| Xero | Stronger bank reconciliation and multi-currency support. |
| Wave | Free invoicing and accounting targeted at solopreneurs. |
| Zoho Invoice | Part of Zoho suite with broader CRM integration at lower cost. |
Reputation
FreshBooks is recognized for user-friendly invoicing and expense tools suited to freelancers and small service businesses. Users praise its intuitive interface and mobile apps, but some criticize pricing for scaling teams and occasional reporting limitations. Support resources like detailed help articles contribute to positive perceptions for setup and management.
Sources (10)
- https://support.freshbooks.com/hc/en-us/articles/216659718-How-do-I-manage-my-account-profile-and-login
- https://www.youtube.com/watch?v=46eAZUb-qkg
- https://www.freshbooks.com/api/invoice_profiles
- https://www.youtube.com/watch?v=gIY8O_gBbZ4
- https://docs.rutter.com/platforms/accounting/freshbooks
- https://support.freshbooks.com/hc/en-us/categories/202576508-Dashboard-Account-and-Settings
- https://support.freshbooks.com/hc/en-us/sections/360012782932-Account
- https://support.freshbooks.com/hc/en-us/sections/204162437-Reports
- https://www.freshbooks.com
- https://www.freshbooks.com/team-management