Helcim

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Overview

Helcim is a payment processing and point-of-sale platform designed for small to medium-sized businesses. The application enables merchants to accept payments across multiple devices and channels, including smartphones, tablets, and dedicated terminals, with cloud-based account management. The platform serves businesses managing single or multiple locations, offering both payment processing capabilities and business management tools through a unified dashboard.

Key Features

  • Multi-device POS - Accept payments on smartphones, tablets, and dedicated Smart Terminals using the Helcim POS app
  • Cloud-based Dashboard - Manage transactions, view payment history, and update account settings from any web browser
  • Device Management - Track and manage multiple payment devices with status monitoring and app version control
  • User Profile Management - Create multiple user profiles for employees while maintaining a single business account
  • PIN Login Option - Configure quick 4-10 digit PIN access for faster logins in busy sales environments
  • Multi-location Support - Use a single user profile to access and manage multiple business accounts across different locations
  • Customer Portal - Allow customers to view order history and update payment information through a self-service portal
  • Device Profiles - Manage settings and configurations across multiple devices simultaneously

Pricing

PlanPriceIncludes
StandardContact for pricingBasic payment processing and POS functionality
ProfessionalContact for pricingAdvanced features and multi-location support
EnterpriseContact for pricingCustom solutions and dedicated support

Platforms & Requirements

Helcim operates as a web-based platform accessible from any web browser on desktop or mobile devices. The Helcim POS app is available on iOS and Android smartphones and tablets, as well as Windows and macOS workstations. The platform uses cloud synchronization to link all devices to a single account, allowing merchants to process payments from any connected device without platform-specific limitations.

Integrations & Ecosystem

  • Helcim Smart Terminal
  • Helcim POS app for mobile devices
  • Web browser dashboard access
  • Customer self-service portal
  • Multi-device cloud synchronization
  • App Devices management tool
  • Device Profiles for batch configuration

Alternatives

AppDifference
SquareLarger ecosystem with more third-party integrations and retail-focused features
Toast POSEnterprise-grade solution with more advanced inventory and restaurant-specific tools
CloverBroader app marketplace and more extensive hardware options
PayPal HereSimpler interface with lower barrier to entry for very small businesses
Stripe TerminalDeveloper-focused with more customization options for technical users

Reputation

Helcim is recognized as an affordable payment solution for small to medium-sized businesses seeking a straightforward POS system. The platform is praised for its multi-device flexibility and cloud-based account management that supports multiple locations and users. Users appreciate the customizable login options and device management capabilities. However, detailed independent reviews and user feedback from the search results are limited, making comprehensive assessment of long-term reliability and customer satisfaction difficult to determine from available sources.

Sources (10)
  1. https://learn.helcim.com/docs/managing-user-profile
  2. https://learn.helcim.com/docs/view-payment-devices
  3. https://www.helcim.com/hosted-customer-portal/
  4. https://learn.helcim.com/docs/log-in-helcim-account
  5. https://learn.helcim.com/docs/manage-helcim-app-pin
  6. https://play.google.com/store/apps/details?id=com.helcim.helcim_payments_app_android&hl=en
  7. https://apps.apple.com/us/app/helcim-point-of-sale/id1499525440
  8. https://hsso.helcim.com/login/
  9. https://www.youtube.com/watch?v=bLcscQGd9qc
  10. https://learn.helcim.com/docs/managing-your-account