Latch

Renamed

Overview

Latch, Inc. develops a cloud-based SaaS platform and hardware for access control and building operations in multifamily properties, serving real estate developers, builders, owners, and managers.¹² It provides software like Mission Control for property management and resident apps for access, alongside devices such as smart locks, intercoms, and cameras.¹ In August 2025, the company rebranded as DOOR while retaining its legal name Latch, Inc., expanding to integrate smart home devices and automation for operational efficiency.³

History

Founded in 2014 by Luke Schoenfelder, Brian Jones, and Brenden Hewko to digitally manage locked entrances in multifamily buildings.⁵² The company raised $331.6 million in funding from investors including Techstars and Lux Capital, went public, and by 2019 reported $100 million in sales with 100 million unlocks by July 2023.² It pioneered smart access hardware and launched LatchOS in 2020 as a platform.² In August 2025, Latch rebranded to DOOR to focus on building intelligence, integrating hardware, software, and automation, while continuing under legal name Latch, Inc. (LTCH).³

Product Lines

Product Line	Positioning	Price Range
M, C, R Series Locks	Door/wall-mounted access control	$200 - $800
Latch Intercom	Audio/video remote unlocking	$300 - $600
Latch Link	Video call access integration	$250 - $500
Latch Camera	Dome security camera	$150 - $400
Latch Field Station	Connectivity hub for smart devices	$500 - $1,200
Mission Control	Web app for property managers	Subscription $10-50/unit/month
Latch App	Resident mobile access control	Free with hardware

Manufacturing

Manufacturing details for Latch/DOOR products are not specified in available sources; hardware like locks and intercoms interfaces with industry-standard components, suggesting possible outsourcing.¹

Notable Products

Latch M Series - Wall-mounted smart lock for access control interfacing with standard hardware.
Latch C Series - Door-mounted access control device for multifamily buildings.
Mission Control - Web-based platform for remote access management and IoT control.
Latch App - Mobile app for residents to unlock doors and manage guests.
Latch Intercom - Device enabling audio/video calls for remote door unlocking.
Open Kit - Supports third-party workflows for move-in/move-out processes.

Reputation

Latch is recognized for pioneering smart locks and access in multifamily housing, with strengths in integrating hardware and software for efficient building operations.³¹ Professionals note its platform reduces complexity for property managers, as seen in revenue growth to 24% in 2025 despite net losses.⁶ Some view it as transitioning effectively to a broader building intelligence focus under DOOR, maintaining hardware support.³ Criticisms are limited in sources, though public trading under LTCH reflects financial challenges.¹⁶

Sources (6)