Napoleon

Overview

Napoleon is a privately owned manufacturer of fireplaces, grills, outdoor living products, and heating and cooling systems, headquartered in Barrie, Ontario, Canada.¹²⁵ Founded in 1976, the company produces gas, electric, and wood fireplaces, gourmet gas and charcoal grills, furnaces, and air conditioners, with a global presence in over 50 countries through authorized distributors.¹³⁴

History

Napoleon was founded in 1976 in Barrie, Ontario, starting as a small metal fabrication business.⁵ It expanded into manufacturing fireplaces, grills, and HVAC products, growing to become North America's largest privately owned producer in these categories.¹⁵ The company established international distribution networks and facilities worldwide, including in the United States, Europe, and Asia.⁴⁷

Product Lines

Manufacturing

Napoleon manufactures products in facilities in Canada, including Barrie, Ontario, and North America, with additional distribution and production sites in the United States, Europe, and other regions.⁴⁵⁷ It operates as a privately owned manufacturer, suggesting significant in-house production capabilities.¹⁵

Notable Products

• Prestige PRO 825 - High-end gas grill with infrared side burner and rotisserie.
• Bileko Wood Fireplace - Cast iron wood-burning fireplace insert.
• Vector Series Gas Fireplace - Linear direct-vent gas fireplace.
• Rogue Gas Grill - Mid-range propane or natural gas grill series.
• Ascent Furnace - High-efficiency gas furnace.
• Fireplace XTR Electric - Wall-mounted electric fireplace with flame effects.

Reputation

Napoleon is regarded by enthusiasts for its durable construction, innovative features like infrared burners in grills, and reliable performance in fireplaces and HVAC.¹⁵ Professionals note its competitive pricing relative to premium competitors and extensive warranty support.⁵ Some criticisms include occasional reports of customer service delays and parts availability issues in international markets.³