Setmore

Active

Country: United States (US)
Founded: 2010
Developer: Setmore Labs
Pricing: Freemium
Open source: No
Platforms: Web, iOS, Android

Indexes

Calendar

Overview

Setmore is an online appointment scheduling and booking software designed for service-based businesses to manage customer appointments, staff calendars, and client communications. The platform enables businesses to accept bookings 24/7 through a customizable public booking page, automate appointment reminders via email and SMS, and maintain detailed customer profiles with appointment history and behavioral data. It serves small to medium-sized businesses across various service industries including salons, fitness studios, consulting, and healthcare.

Key Features

Online Booking Page - Public-facing customizable page where customers can view services, staff availability, and book appointments 24/7
Multi-Staff Calendar Management - Separate calendars for each team member with ability to view and manage all staff schedules
Automated Reminders - Email and SMS appointment reminders and cancellation alerts to reduce no-shows
Customer Profiles - Detailed customer records including contact information, appointment history, spending habits, and custom notes
Customer Analytics - Behavioral data including lifetime value, average purchase amount, and service purchase breakdowns
Payment Processing - Online payment collection through Stripe integration for Pro and Team plans
Calendar Synchronization - Two-way sync with Google Calendar and Microsoft Office 365
Recurring Appointments - Ability to schedule and manage recurring appointments for regular clients
Mobile App - Native iOS and Android apps with real-time sync across all devices and push notifications
Custom Forms - Add custom fields to customer profiles to capture business-specific information

Pricing

Plan	Price	Includes
Free	$0/month	Up to 4 staff profiles, automated email confirmations, rescheduling and cancellation alerts, online booking page with Setmore branding, customer list and appointment calendar
Pro	$99/month	2+ staff calendars, text reminders, Zoom integration, Stripe online payments, 2-way calendar syncs with Google and Office 365, recurring appointments, remove Setmore branding from booking page
Team	Contact for pricing	All Pro features for larger teams, advanced features for unlimited staff members

Platforms & Requirements

Setmore operates as a web-based application accessible through modern browsers on Windows, macOS, and Linux. Native mobile apps are available for iOS (App Store) and Android (Google Play) with full feature parity and real-time synchronization. All data syncs automatically across devices, allowing users to manage appointments from any platform.

Integrations & Ecosystem

Google Calendar
Microsoft Office 365
Zoom
Stripe
Custom API access
Email notifications
SMS reminders

Alternatives

App	Difference
Acuity Scheduling	More advanced customization and automation features, higher pricing tier, stronger focus on complex workflows
Calendly	Simpler interface focused on one-on-one scheduling, less suited for multi-staff businesses or service-based operations
Square Appointments	Tightly integrated with Square payment processing and POS systems, better for retail-adjacent service businesses
Mindbody	Comprehensive wellness industry platform with built-in marketing and client management, significantly higher cost
Booksy	Mobile-first platform with strong social media integration, primarily targets beauty and wellness professionals

Reputation

Setmore is generally well-regarded as an affordable, user-friendly appointment scheduling solution for small service businesses. Strengths include its free tier with solid core features, intuitive interface, reliable mobile apps, and good customer support documentation. Common criticisms include limited customization compared to enterprise solutions, basic reporting capabilities, and occasional feature gaps for highly specialized business needs. The platform has maintained steady development since 2010 and serves a large user base across various service industries.

Sources (10)